Shipping and returns

In stock or made to order

There is a small shelf of figures, printed, finished by hand and numbered. When the one you want is on it, it ships the same week.

When it isn't, it is printed and finished for you, and ships in about three weeks. Each figure's page says which, and checkout shows the estimate for your order including delivery.

Editions

Every figure is a numbered edition, between 10 and 50 of each. Your number is printed underneath. When a figure's last number is sold, it is never made again: no reprints, no second runs.

Shipping

United States: tracked, usually 3–6 business days once it ships. Rates will be here when the figures go on sale.

International: tracked, usually 7–14 business days once it ships. Import duties and taxes, where your country charges them, are collected by the carrier on delivery.

International orders ship to Canada, United Kingdom, Ireland, Australia, New Zealand, Germany, France, Netherlands, Belgium, Luxembourg, Austria, Switzerland, Denmark, Sweden, Norway, Finland, Spain, Portugal, Italy, Poland, Czechia, Japan, Singapore. If yours isn't listed, email and ask.

Arrived broken

Resin survives most things, but not every parcel. If a figure arrives damaged, email a photo within 30 days of delivery and a replacement is made and sent at no cost. No need to send the broken one back.

Returns

Changed your mind? Return an unused figure in its packaging within 14 days of delivery for a full refund of the figure. Return postage is yours, and the refund goes back to the card you paid with once it arrives.

Care

Dust with a soft, dry brush. Keep it out of long direct sun, which slowly warms the cream coat toward yellow, and away from solvents. It is a figure, not a toy: not for small children or dogs, including the original.